Shipping Policy

Order Handling Time

All orders are processed within 2–5 business days (excluding weekends and public holidays).
Handling begins after payment confirmation and address verification.

Estimated delivery time after shipment: 3–7 business days.
Delivery times vary by destination and carrier performance. These are estimates, not guarantees.

Daily cut-off time for order processing: 5:00 AM (GMT-08:00) Pacific Standard Time (Los Angeles).
Orders placed after the cut-off time will be processed on the next business day.

We primarily use the following carriers for deliveries:

The carrier assigned depends on your shipping address and package weight. You will receive the carrier name in your shipping confirmation email.

We currently do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarding addresses.
We do not offer expedited or express shipping at this time.
Some remote or rural areas may experience longer transit times; carriers may not guarantee delivery dates to these regions.

Tracking: Every order includes a tracking number sent via email once shipped.
Lost packages: If tracking shows “delivered” but you have not received your package within 3 business days, please contact the carrier first. Then email us at service@eurivicy.store for assistance.
Damaged in transit: Contact us within 7 days of delivery with photos of the damaged package and product. We will arrange a replacement or refund under our Return Policy.

You are responsible for providing the correct shipping address at checkout.
If an address is entered incorrectly, please contact us within 2 hours of placing the order. After that, we may not be able to modify the address.
Packages returned to us due to an incorrect or undeliverable address will be subject to a re-shipping fee (flat $5.99 USD). Since we offer free delivery, this fee covers our actual re-shipping costs.
We do not refund orders lost due to customer address errors.

We offer free standard delivery on all orders, with no minimum purchase required.
No shipping upgrades or paid options are currently available.

We do not charge any taxes. All prices shown are final.
eurivicy.store covers any applicable VAT, sales tax, or customs duties. You will never be asked to pay additional fees upon delivery.